Common questions about Revtech Files: Master vs Slave, training, support, quotes, and onboarding.
I’m new — can I start without experience?
Yes. We can help with a quote for tools/packages, training, and support so you feel confident in the process.
What’s the difference between Master and Slave?
Master gives you the freedom to choose your file supplier. Slave is a clear workflow where you use us as the file provider. We never lock customers in — you choose what fits.
Is training included?
We offer training so you learn your tool and the workflow. Contact us and we’ll propose the right setup.
Do you offer phone support?
Yes. We provide support and can also assist by phone depending on setup and needs.
Can I start right away if I already have a master tool?
Yes. In many cases you can start quickly and use us as your day-to-day fileservice.
Can you help with a quote and onboarding plan?
Absolutely. Tell us what you want to achieve and your plan, and we’ll put together a quote with tools, packages, and a clear onboarding path.